Local, hands-on computer repair built around honest pricing and real results.
Bitrate Computer Services is a locally owned and operated computer repair business based in Nanaimo, BC. We serve Nanaimo and the surrounding communities including Parksville and Ladysmith.
We built BCS around one simple idea: repair should be affordable, transparent, and easy to access. That's why we charge a flat $60 labour rate with no hidden hourly fees, and why we offer pickup and delivery so you don't have to worry about getting your machine to us. Pickup and delivery is $20 in the Nanaimo area, $30 for Ladysmith to Parksville.
Parts, when needed, are sold at cost — no markup. We believe in straight pricing and straight talk.
Whether you're dealing with a virus, a slow machine, or just need help setting something up — we're here to fix it and explain exactly what we did.
$60 covers the labour on any job. No hourly billing, no surprise invoices. Parts quoted upfront and sold at cost.
We come to you and return your device when it's done. $20 in the Nanaimo area, $30 for Ladysmith to Parksville.
If a repair isn't worth it, we'll tell you straight. We don't push unnecessary work or upsell what you don't need.
We're based in Nanaimo. When you work with us, you're talking to the person doing the actual repair.
Book a free pickup and we'll handle the rest. Most repairs done in 1–3 days.
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